Last updated: January 28, 2026
At DelaMaple, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
When you create an account or use our services, we may collect:
When you visit our website, we automatically collect:
Provide, maintain, and improve our services
Process and store your immigration documents securely
Send you important updates about your account or our services
Respond to your inquiries and provide customer support
Detect, prevent, and address technical issues or security threats
Comply with legal obligations
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption
All data is encrypted in transit (TLS/SSL) and at rest
Secure Storage
Documents stored on encrypted cloud servers with strict access controls
Password Security
Passwords are hashed using industry-standard algorithms
Access Controls
Only authorized personnel can access user data
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request a copy of your data in a machine-readable format
Objection: Object to certain types of data processing
Withdrawal: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us using the information below.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
DelaMaple
Email: privacy@DelaMaple.ca
DelaMaple is not affiliated with the Government of Canada or Immigration, Refugees and Citizenship Canada (IRCC). This is a private service designed to help users organize their immigration documents.